COMMITMENT TO CUSTOMER CARE

To continually improve our support to all customers, we’ve reviewed and updated our best practices on vulnerable customers. Our focus has been on how we recognise and assist customers with a range of …

PAYMENTSHIELD'S RESPONSE

Following a market study in September 2020 on General Insurance practices, the FCA found that Home and Motor insurance markets were “not working as intended for customers”. To address this, the FCA …

WEBCHAT FEATURE UPDATE

On Friday 29th October, we be made some changes to our Home Insurance webchat function on our website. We’re now be offering Home Insurance clients the option to make mid-term adjustments (MTA) to …

GI ACADEMY LAUNCH

We’re pleased to announce the launch of ‘GI Academy’ to help advisers expand their General Insurance (GI) knowledge with a variety of expertly crafted resources.

Over the summer, it was highlighted …

BE GI STRONGER TOGETHER CONFERENCE WINNERS

We're pleased to announce the winners from our annual awards at our Be GI: Stronger Together virtual conference.

John Price, National Sales Manager, said "The nominees were chosen for their …

'BE GI' CONFERENCE TO TACKLE £16 MILLION LOST OPPORTUNITY

Paymentshield’s upcoming virtual conference “Be GI: Stronger Together”, on the 14 September, will take the remortgage opportunity as a central theme and is designed to educate advisers on how to …

UPDATE TO OUR HOME EMERGENCY AND LEGAL EXPENSES COVER

From 5 September 2021, Arc will underwrite the home emergency and legal expenses cover for all our Home and Landlord’s Insurance new business.

We have a well-established relationship with Arc as …

BUILDING AN ONLINE PRESENCE

Would it surprise you to know that, in today’s digital age, only 53% of advisers use social media to promote their business?

Perhaps pre-pandemic this finding, from Paymentshield’s 2021 Adviser …

HALF ONE RESULTS

We've reported a year on year growth of 38% during the first half of 2021.  

Driving this growth has been a number of record-breaking sales months. A particularly outstanding Q2 saw Home …